Caldwell v. Identity Intelligence Group, LLC

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If you were charged for automatic renewal of an IdentityIQ membership between March 22, 2019 and August 20, 2023, you may be entitled to money from a Class Action Settlement.

What is this Lawsuit About?

The Lawsuit alleges that Identity Intelligence Group, LLC (“Defendant”) charged certain California consumers for automatically renewing subscriptions under the tradename “IdentityIQ” without first presenting the consumer with the automatic renewal offer terms in a clear and conspicuous manner. Defendant denies the claims in the Lawsuit, and the Court has not decided which party is right.

The parties have agreed to a Settlement to provide certain benefits to eligible Class Members without any admission of liability or wrongdoing.

How do I know if I am in the Settlement Class?

The Settlement Class includes all California residents who were both (1) enrolled in an IdentityIQ membership between March 30, 2011 and August 20, 2023, inclusive, and (2) charged one or more renewal fees for that membership on or after March 22, 2019.

Excluded from the Class are all employees of Defendant, all employees of Plaintiffs’ counsel, and the judicial officers to whom this case is assigned.

What does the Settlement provide?

Defendant has agreed to pay the Settlement Amount of $8,769,854.00. The Court granted final approval to the Settlement on September 19, 2025. After deduction for court-awarded attorneys’ fees, litigation expenses, class representative service awards, and expenses of settlement administration, the Net Settlement Amount is $5,057,003.49.

Class Members’ Rights in This Settlement.

Class Members who did not exclude themselves from the Settlement have the right to receive a monetary payment. In order to receive a monetary payment, Class Members must select a payment method, which may be done here.